Just Cuts

Waste of 80mins. Rude staff.

What I wanted: My hair shampooed. No haircut.

What staff should actually have said: "Although it is possible to wash your hair, our staff lack the confidence or skill to do so. Please go to another hair salon."

What actually happened:
I have a scar on my eyebrow from surgery more than 2 weeks ago. The dressings have been taken down and it's in the process of healing. Due to this, I've been advised not to get my face wet and go to the hair dresser to wash my hair.

I went in to Just Cuts where there was an older Asian lady wearing a black frilly corset, she looked at my face and said they couldn't wash my hair. Another Asian guy with a beret came to see me, said it would be fine, and booked my appointment. Said wait would be 40mins, and stated cost.

After 40mins of waiting, woman in frilly corset came out, refusing to wash my hair. She asked me what I had for my face (she meant did I have a shield to cover my face? ). She made all sorts of excuses. Beret guy nowhere to be seen. After some discussion, corset woman walked off. My main issue with Just Cuts Gungahlin is that if they weren't willing to wash my hair, they shouldn't have taken 1hr of my time and booked an appointment.

Another receptionist guy came to offer weak apologies of sorts.

Ended up going across the road to Time Hair, much better service. Got hair shampooed for $20.

Just Cuts area manager called me later. Not to apologize, but to justify her staff members behavior and actions. I told her I had my hair washed across the road, and hung up.

Just Cuts Gungahlin are unprofessional.